FAQs

Midwest Fireplace

Have a fireplace-related question? We have the answer. Check out these FAQs and call or text us today for more information!

  • If I find a fireplace online through one of your manufacturers, how should I purchase it?

    Share the product details with us, and we'll take care of the purchase and professional installation. If the fireplace is not from one of our partner brands, we'll find a suitable alternative that matches your preferences.

  • How do I know the fireplace I picked will work inside my home?

    Our experienced professionals will evaluate your space and recommend your ideal fireplace model and placement. We also encourage you to visit our showroom and envision your fireplace in person.

  • What's the difference between a fireplace and a fireplace insert?

    A fireplace insert is designed to be installed within an existing wood-burning fireplace, which enhances its efficiency. Midwest Fireplace provides both wood-burning and gas-burning inserts to upgrade your fireplace setup.

  • What types of grills do you offer?

    We provide a diverse range of premium gas grill options, as well as built-in and free-standing models from Summerset. Our experienced staff will help you choose the ideal grill based on your cooking needs and preferences.

  • Do you provide grill accessories and outdoor kitchen components?

    Of course! In addition to our grills, we provide a wide selection of accessories, such as storage drawers, side burners, wine fridges, and more, which creates a functional and enjoyable outdoor kitchen space.

  • What kind of support do you provide after purchasing a grill?

    At Midwest Fireplace, we pride ourselves on our above-and-beyond customer service. Our team can assist you with grill maintenance and repairs and answer any questions, which ensures an enjoyable outdoor cooking experience for years to come.

  • Do you offer brick or masonry repairs for fireplaces and chimneys?

    Unfortunately, no. Our business specializes in factory-built fireplace repair, installation, and service.

  • Can you service my fireplace even if I didn’t purchase it from you?

    If your fireplace is a brand we offer, then our experts can handle all repairs and routine maintenance.

  • Do you have a showroom?

    We do! You can visit our 5,000 square-foot showroom at 1351 W Old Highway 56, Olathe, KS. 66061 to view our extensive selection of fireplaces, fire pits, and grills.

  • What are your hours?

    Our business is open from Monday - Friday from 8AM - 5PM, Saturday 9AM - 2PM, and closed on Sunday. We encourage you to schedule an appointment before stopping in.

  • What fireplace brands do you carry?

    We carry fireplaces from DaVinci, Earthcore, Fire Xtrordinair, Kozy Heat, Lopi, Mason-Lite, Modern Flames, Napoleon, and more.

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